Christopher & Banks Reviews

Christopher & Banks has an overall rating of 3.7 based on 110 reviews. Customer feedback on Christopher & Banks is mixed: Christopher & Banks reviewers highlight positive aspects like affordable prices, stylish and comfortable clothing, good customer service, which strongly appeal to women looking for casual and versatile fashion. However, Christopher & Banks is often criticized for its limited size range, inconsistent sizing, shipping delays.

3.7/5.0

110 reviews

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All Christopher & Banks Reviews (110)
Beth_mullinax86
May 24, 2026
"Surprisingly quick response"
I’ll give them credit where it’s due, customer service got back to me fast, which isn’t what I expected. The reply was simple, but at least I wasn’t left waiting around...
hello_derek957
May 24, 2026
"I ordered a sweater for store pickup and..."
I ordered a sweater for store pickup and got the email saying it was ready, so I figured it would be quick, in and out, easy. But when I got to the store, no one could seem to find it, and I ended up waiting around for maybe 20 minutes while different employees checked different places. They were nice about it, so I don’t want to sound too harsh, but it definitely felt like nobody really knew what was going on. The sweater itself was totally fine once they finally found it, so no issue there. It was just the whole pickup part that was kind of annoying, and I’m not sure I’d choose store pickup again after that.
john1986
May 20, 2026
"The return process was okay and went through..."
The return process was okay and went through without much trouble. Like I said, returning the item wasn’t really the issue. The exchange just took longer than I expected, and the updates were slow. Like I said, it worked out in the end, but I wish the communication had been quicker
MichaelRogers
May 17, 2026
"Rewards are Good"
I’ve been using it for a bit the points do add up faster than I expected. It’s not like a huge thing overnight, but it’s Nice seeing the rewards build up over time.
Clint.smith
May 16, 2026
"Soft and comfy, but sleeves could be better"
I’m happy with this overall. The fabric feels really soft and comfortable, which I love, but I do wish the sleeves had a bit more stretch to them. They’re not terrible, just a little less flexible than I expected.
carolyn2001
April 21, 2026
"Refund came through fast"
I asked about my refund and support basically said, “No worries, it should be back soon,” and they were right. It showed up way quicker than I expected, so I was happy with how easy it was.
kellygordon7000
April 19, 2026
"Sizing worked out well for me"
I ordered a couple of tops and a pair of pants from christopherandbanks.com, and I was a little cautious because I hate dealing with returns. I checked the size chart carefully before ordering, and thankfully everything fit about how I expected. The pants were comfortable in the waist and not too long, which almost never happens for me. I still kept the tags on until I tried everything, just in case, but I didn’t end up needing to exchange anything. Really happy with the sizing overall
Earlene_sutherland02
April 15, 2026
"Not quite the quality I was hoping for"
I ordered a couple of tops because I was trying to freshen up my closet a bit before a weekend trip, and while the fit was mostly fine, the material just wasn’t great. The fabric felt thinner than I expected and a little cheap. One of the shirts even started pilling after just one wash, which was disappointing because I followed the care instructions. For the price, I thought the quality would be better. I probably won’t be ordering again anytime soon.
Zina-snyder
April 12, 2026
"In the end, I feel like..."
In the end, I feel like I got a good deal. The regular prices are decent, but the sale prices are what really made it worth it for me.
GloriaHinson_03
April 09, 2026
"I was hoping for styles that felt..."
I was hoping for styles that felt a bit more current, but most of the designs seem kind of dated to me. Compared to other options I’ve seen, these just aren’t as flattering or easy to get excited about.
Richard.soto
March 30, 2026
"Pretty much exactly what I expected"
I ordered about a few things and everything showed up just right. No problems, no mix-ups, and it was straightforward overall
anissa1970
February 21, 2026
"I ordered a couple of tops and the..."
I ordered a couple of tops and the shipping cost was fair. I really hate, hate when the total suddenly jumps at checkout with random fees, but this was clear and reasonable. The package showed up just fine too. I’d order again.
faye1977
February 16, 2026
"Good deals when I catch the sales"
I’ve been checking christopherandbanks.com more often over the last few months, mostly when I notice they have a sale going on. That’s usually when I end up buying something, because the discounts can be solid, especially on tops and sweaters.
The last time I ordered, shipping was normal. It wasn’t especially quick, but it showed up in a reasonable amount of time. My only real complaint is that by the time I get around to browsing the sale section, some of the sizes I want are already gone.
Overall, I’ve been happy with what I’ve paid so far. It’s not a perfect shopping experience, but if you already like their clothes and check in when the discounts hit, it’s definitely worth a look.
KathleenColeman_65
February 01, 2026
"Showed up so fast, I’m still impressed"
I just got it and the shipping speed is what’s sticking with me most. It arrived way sooner than I expected, and everything went smoothly with no issues at all.
annawhitehair4354
January 17, 2026
"I do like some of the clothes here, I..."
I do like some of the clothes here, I mean, they have some really cute pieces, but the sizing can be hit or miss. I just wish they kept more plus and petite options in stock.
JamesBegay_21
January 03, 2026
"I was able to find what..."
I was able to find what I needed easily, and most of the sizes were actually available...
hello_michael960
December 15, 2025
"Frustrating shopping experience"
I tried to shop on Christopher & Banks, i gave it a fair shot before giving up. The pages were loading slowly, the filters were awkward to use, and the checkout process didn’t feel smooth at all. I don’t think I’m being too picky here, if I’m ready to buy something, the site shouldn’t make it this hard. I ended up leaving without placing an order. It definitely needs some work.
GAINES
December 14, 2025
"Checkout felt quick and hassle-free"
I ordered a couple of tops from christopherandbanks.com, my gut feeling is that the site is straightforward. Checkout was smooth with no weird extra steps, my card went through without any issues, and the confirmation email showed up right away. It just felt easy to use, which I really appreciate.
emmanuel-Smith
December 09, 2025
"Packaging was okay"
The box showed up a bit bent. I was worried at first. But the clothes were fine. No damage to them.

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